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ISO 27001 Example Evidence

The table below lists commonly evidenced control areas for ISO 27001 and the artifacts that typically satisfy them; attach these to your controls as evidence. Note that auditors often request a complete population (users, assets, vendors) and pick their own sample, so a single example may not suffice unless agreed in scope.

Control AreaExample Evidence
Separate environmentsScreenshots showing distinct development, testing, staging, and production environments, such as different URLs or separate servers, databases, and networks
Internal communication channelsScreenshots of internal reporting channels for failures, events, and concerns, such as a dedicated security channel in Slack or Teams, or a whistleblower channel
Periodic access reviewsDocumentation of the latest user access review: the user and permission lists reviewed, sign-off by at least two people so nobody approves their own access, and tickets showing requested changes were carried out; quarterly cadence is the norm, and physical access rights may be in scope
Risk assessment resultsRecords of the most recent risk assessment, such as the risk register and risk treatment plan, produced per company policy
Risk treatment planDocumented remediation plans for risks the assessment identified
Penetration testsThe most recent penetration test report showing scope and results, plus internal tickets tracking remediation of findings; run at least annually or after significant changes
Asset inventoryA documented listing of all assets (workstations, mobile devices, servers, databases) plus cloud console screenshots enumerating infrastructure
Network diagramThe current network diagram plus confirmation it was reviewed for accuracy within the past year, for example an email from the responsible owner
Business continuity and disaster recovery (BCP/DR) testsRecords of the most recent business continuity or disaster recovery exercise: activities performed, results, lessons learned, and invites showing participants and dates
Incident response teamDocumented incident response roles and responsibilities, covering incident managers, handlers, communication coordinators, and advisors
Incident lessons learnedFor an event treated as an incident: the tracking ticket, root-cause analysis or post-mortem, and lessons learned
Formal screening processRecruitment records for a recent hire: interview invites, interviewer feedback, applicant tracking system exports, and resume or credential evaluation; the standard accepts a range of screening methods (identity verification, criminal checks, employment history, character references, education or certification verification), auditors typically sample only personnel onboarded since the last audit, identity verification is the accepted minimum where local law restricts formal background checks, and for agency-sourced contractors the agency contract should assign screening responsibility
Vendor agreementAn executed agreement with a vendor or service provider
Vendor compliance monitoringVendor directory screenshots showing risk-based categorization, plus review documents showing vendors' System and Organization Controls 2 (SOC 2) reports were assessed
Secure password storageWhere username and password login exists, database screenshots demonstrating passwords are stored as salted hashes
Session terminationScreenshots showing users are signed out when the browser or tab closes and after a predefined inactivity timeout, with reauthentication required
Access provisioningAn access request ticket with documented approval from the system owner or manager; auditors may also ask for permission-change requests for existing users
Root access controlEvidence that root password authentication to production resources is disabled, such as infrastructure as code configuration disabling password login for root
Critical change managementFor a hot fix or emergency change: pull request records or tickets showing the change was reviewed, tested, and approved, or approved retroactively by an authorized person
Intrusion detection/preventionScreenshots from AWS GuardDuty, Azure Sentinel, GCP Security Command Center, or an equivalent showing the service enabled, the threat types detected, and who gets alerted
Encrypted remote production accessScreenshots showing production servers or databases are unreachable unless the user is on the internal network via an encrypted VPN
Backup restore testingRecords of a test restore completed within the past year: steps taken, results, completion date, and validation that restored data is complete and accurate
Customer data deletion on terminationFor a recently churned customer: disposal logs or screenshots showing customer-specific resources decommissioned, plus the agreement stating the disposal commitments and any time window
Test dataEvidence production data stays out of lower environments, such as test databases populated with mock data or anonymization and data generation scripts
Personnel non-disclosure agreements (NDAs)An executed confidentiality agreement with a recent hire, such as an NDA, proprietary information and inventions agreement (PIIA), or employment agreement with confidentiality clauses
Clean desk and clear screenAcceptable use policy and, where applicable, records of its acknowledgement
Disposal of sensitive paper recordsObservation of hard copy destruction, on-site or over a video call
Secure storage mechanismsPhotos of locked storage or shred bins at office locations
Disposal of sensitive data on hardwareOne documented disposal instance, such as a certificate of destruction or screenshots showing a drive was wiped before device reuse
Notice and acknowledgement of privacy practicesSign-up flow screenshots showing users must accept the privacy notice before using the system
Periodic review of privacy policyFor recent privacy policy changes, evidence customers were notified (for example notification emails) and a screenshot showing the policy's last-updated date
Procedures for information disposalDocumented procedures for erasing or destroying information identified for disposal
Privacy and security requirements in third-party agreementsExecuted DPAs, BAAs, or service provider agreements with third parties given access to personal data
Notification of incidents or breachesFor one incident or breach, evidence that affected parties and authorities were notified per your policies and legal or contractual obligations
Data entry validationScreenshots of a user entering data into the application confirming edit checks apply to input fields
Removable media encryptionIf the company issues removable media to employees, evidence the devices are encrypted
Data loss prevention (DLP)Evidence of DLP measures, such as rules configured in the corporate email service or configurations from dedicated DLP tools
Automated security updatesEvidence of automated OS security patching, such as unattended-upgrade settings, package update directives in infrastructure as code, or a patch management console
Incident response testRecords of the most recent incident response exercise: activities, results, lessons learned, and invites showing participants and dates; annually or more often based on risk
Testing of changesTickets for several changes demonstrating each was tested
Change release approvalFor an example release, a pull request or ticket showing sign-off by authorized personnel before production deployment
Management system scopeThe information security management system (ISMS) plan defining scope: boundaries (business units, technologies, locations), justification for exclusions, and alignment with organizational context and stakeholder expectations
Statement of ApplicabilityYour SoA declaring the controls selected from the risk assessment, with defensible justification for any excluded Annex A controls; its version and date appear on your certificate
Interested parties and legal requirementsThe ISMS plan section identifying interested parties and applicable legal requirements; an AI governance policy where relevant
Management reviewDocumentation of the most recent management review, with inputs and outputs recorded per the standard's requirements
Periodic independent assessmentsThe most recent internal audit program and report covering the full ISMS scope, typically annual
Business continuity planThe approved plan showing activation criteria, roles and responsibilities, recovery strategies for critical processes, and the approval or last-review date
Business impact analysisBusiness impact analysis, often part of the business continuity plan
Vendor management policyThe policy covering due diligence before engagement, risk classification of vendors, contractual security requirements, and ongoing monitoring cadence
Management system objectivesInformation security policy and the ISMS plan section stating objectives
Documented operating proceduresThe relevant section of your ISMS documentation
Employment terms and conditionsAn executed employment contract for one person covering terms, conditions, and responsibilities during and after employment, such as confidentiality and IP protection
Communications planThe ISMS plan section covering communications
Measurement and monitoring planThe ISMS plan section covering measurement and monitoring
Record management and controlEvidence policy documents are version controlled, such as the change log of the ISMS documentation
Competence recordsJob descriptions for a recent and an existing hire; recruitment process records; a performance evaluation from the past year; records of education, certifications, and training showing competence for management system roles
Secure information transferData protection policy
Asset management policyThe policy covering asset inventory, assigned ownership, classification, acceptable handling, and disposal requirements
Management system planThe ISMS plan document
Threat intelligenceA completed threat assessment plan, proof of subscription to a feed or mailing list covering emerging security issues, and evidence threats are assessed per the plan
Data de-identificationData classification policy and data protection policy
Contact with special interest groupsEvidence of engagement with security or privacy groups: newsletters from professional associations, Cybersecurity and Infrastructure Security Agency (CISA) or similar advisories, conference participation
Vendor default accountsPolicy requiring all vendor-supplied default credentials to be changed, plus screenshots showing default accounts removed, reconfigured, or disabled
Data secure disposalData disposal policies and procedures
Key storage locationsEvidence of where cryptographic keys live, such as a console screenshot from your cloud provider's key management service
Strong key generationDocumented key management procedures specifying strong key generation, plus screenshots of the generation process
Key and certificate validationEncryption policy language requiring only trusted keys and certificates, plus screenshots showing the keys and certificates in use are trusted
Anti-malware capability and updatesConsole screenshots showing the anti-malware solution updates automatically and is configured to detect and then remove, block, or contain known malware
Anti-malware scanning behaviorConsole screenshots showing periodic plus real-time scanning of files from external sources, or continuous behavioral analysis as an alternative
Production change controlFor a non-software change (infrastructure, network, configuration): records showing description, justification, security impact evaluation, authorized approval, rollback procedures, and testing
Secure code development trainingTraining materials showing topics covered and a completion record for one person within the past year; delivered by a third party or internally
Password history enforcementConfiguration screenshots showing password reuse is prevented on relevant systems, such as your cloud provider, identity provider, code repositories, and password vaults
Unique first-time passwordsConfiguration screenshots or a reset walkthrough showing initial and reset passwords are unique and must be changed on first use
Communication of authentication practicesScreenshots of where employees find authentication policies, plus documented guidance on choosing strong credentials, protecting them, not reusing passwords, and changing suspected-compromised passwords
Entry controlsFor each computer room or data center: photos of badge readers, locks, or other entry controls, and screenshots or video showing consoles lock against unauthorized use
Tamper-protected access controlsPhotos showing cameras and access control devices are physically protected from tampering or disablement
Restricted access to network componentsEvidence physical access to wireless access points, gateways, network hardware, and telecom lines is restricted
Visitors authorized and escortedAuditor observation of a visitor being escorted into company facilities, on-site or via live video
Personnel and visitor badgesObservation of a visitor receiving a badge, plus an example badge
Visitor logEvidence a visitor log is kept for facilities and rooms holding sensitive systems, such as a scan of the log from a typical day
Media physically securedDocumented policies covering physical security of all media: computers, removable media, paper records, receipts, faxes
Media classificationScreenshots or photos showing media is labeled by data sensitivity
Media transferred securelyTransfer procedures defining acceptable methods and couriers, records showing transfers are logged, and one recent transfer with tracking recorded per procedure
Management approval for media transferRecords from a recent media transfer showing approval by an authorized manager
Media inventory logsIf you manage electronic media holding sensitive data, your media inventory
Media destructionDocumented destruction policies plus implementation evidence where possible: disposal logs, vendor destruction certificates, or decommissioning screenshots
Audit loggingScreenshots showing audit trails are enabled and active on in-scope systems
Audit log data pointsA sample log entry capturing identity, event type, date and time, success or failure, origin, and the affected data or component
Audit trail for privileged accessA sample log showing actions by administrative identities are captured, including privileged functions and interactive use of system accounts
Audit trail for invalid access attemptsA sample log showing failed access attempts are captured
Audit trail for credential changesA sample log showing changes to identification and authentication credentials are captured, including account creation and privilege elevation
Audit trail of system-level object changesA sample log showing creation and deletion of system-level objects is captured
Clock synchronizationEvidence clocks are synchronized across critical systems using a time synchronization technology such as NTP
System time sourceEvidence internal systems take time only from designated central time servers synced to UTC-based sources, with peering between servers if there is more than one
Limited access to audit trailsA list or screenshots of users with administrative or privileged access to log systems and log data
Audit trail files protectedScreenshots or photos showing logs are protected from unauthorized access, modification, or deletion via access controls or physical or network segregation
Logging policies and proceduresLogging and monitoring policy
Audit log retentionScreenshots of the retention settings configured in logging systems
Change detection mechanismScreenshots from the file integrity monitoring or change detection tool showing what it watches, plus the documented list of monitored files
Multiple methods for security awarenessEvidence periodic security updates reach personnel through varied channels: newsletters, intranet reminders, chat announcements
Vendor due diligenceDocumented due diligence results, including the completion date, from reviewing security questionnaires or compliance certifications such as SOC 2 before engaging a new vendor
Designated data protection officer (DPO)Evidence a DPO is formally appointed (privacy policies, RACI matrix, job description) and that a contact mechanism, such as an email address in the public privacy notice, is communicated to data subjects
Shared account managementFor highly privileged shared accounts: documented business justification with management approval, plus screenshots showing the credentials are held in a restricted password vault
Restrictions on software installationScreenshots from mobile device management (MDM) or endpoint management showing enforced rules blocking unauthorized software installation or execution on company devices
Management of utility programsDocumented procedures governing who may access utility programs such as antivirus, MDM, and logging admin consoles, plus a current list of users with that access
Management of nonconformitiesA nonconformity tracker or tickets showing each issue was reviewed, root-caused, corrected, and the corrective action's effectiveness evaluated, with documentation retained
Change management policyThe policy defining how changes are requested, reviewed, tested, approved, and rolled back, including emergency change handling
Information labelingData protection policy and data classification policy
Disciplinary processThe documented disciplinary process for information security violations, with a graduated response based on severity, intent, repetition, and prior training; often in the employee handbook, code of conduct, or security policy
Fire detection and suppressionObservation of systems installed in critical locations plus maintenance evidence such as inspection reports or vendor service agreements
Temperature monitoringObservation of temperature and humidity controls in server rooms or data centers plus maintenance logs or calibration records
Uninterruptible power supply (UPS)Observation of UPS systems in data centers or server rooms plus maintenance logs or service records
MDMScreenshots from the MDM console showing baseline configurations and enforced security policies per device OS
Obscured authentication feedbackA screenshot of the login UI showing password input is masked with dots or asterisks
Media sanitizationFor a sample of sanitization and disposal actions, records showing each was reviewed, approved, tracked, and documented per policy
Secure development processInternal wikis, process documents, or guidelines referencing industry standards, defining security requirements, and showing security is considered at each software development lifecycle (SDLC) stage and across the business, data, application, and technology layers of the architecture
Network security policyThe policy defining network security boundaries, permitted traffic and services, and responsibility for managing network devices and controls
Phishing simulationsCampaign configuration screenshots, results dashboards, and example simulated phishing emails
Redundancy of processingEvidence redundancy strategies exist for equipment, systems, and processes as defined in business continuity plans
Email protection mechanismsEvidence of phishing and spam defenses, such as Sender Policy Framework (SPF), DomainKeys Identified Mail (DKIM), and Domain-based Message Authentication, Reporting, and Conformance (DMARC) configuration screenshots
Return of assetsFor one recently departed employee: offboarding checklist or tickets tracking return of devices, badges, and tokens, plus prepaid return labels and tracking for remote staff
On-call teamThe on-call rotation schedule, such as screenshots from PagerDuty or an equivalent showing assignments
Unencrypted portable storageFor any unencrypted media or portable devices in use, a documented business justification and formal management approval
Automated audit log reviewsConfiguration screenshots from the log review tooling: centralized log management, an event log analyzer, or a security information and event management (SIEM) system
No hard-coded credentialsEvidence that application and system account credentials are not hard-coded, such as secret scanning integrated into the CI/CD pipeline
Software and library inventoryYour software bill of materials, for example software composition analysis (SCA) tool screenshots listing components and dependencies
Static application security testing (SAST)CI/CD screenshots showing SAST runs on commits, or configurations and dashboards from the SAST tool
Logging and monitoring policyThe policy defining which systems and events are logged, retention periods, who reviews logs, and the review cadence
Contact with authoritiesIncident response procedures or communication plans identifying which authorities to contact, what triggers contact, and who communicates how
Segregation of dutiesDocumentation identifying conflicting duties (for example initiating vs approving changes, requesting vs granting access) and the mechanisms enforcing separation, plus compensating controls where full segregation is not feasible
Network segmentationEvidence the network is split into security boundaries with traffic controlled between them per business and security needs
Leak detectionObservation of leak detection systems at critical facilities, on-site or via live video
Control of audit activitiesRecords showing audit activities against operational systems were planned and agreed with management, such as scoping communications with penetration test vendors
Changes to supplier servicesFor a vendor service change, documentation showing management required and authorized review and due diligence
Intellectual property protectionAcceptable use policy
Cloud deletion protectionScreenshots of deletion protection enabled on cloud resources
Principle of least privilegePer in-scope system, the user access listing with roles and permissions demonstrating least privilege
Cloud resource taggingThe inventory listing with tags assigned
Cryptographic key rotationAutomated rotation settings in the key management system, or tickets showing periodic manual rotation
Web filteringConfigurations blocking known malicious sites and restricting prohibited web resources per the acceptable use policy
Secure login proceduresFor internally developed systems: screenshots of successful and failed logins showing no helpful hints for attackers, errors that do not reveal which field was wrong, and masked password entry
Cloud storage lifecycleScreenshots of lifecycle rules that expire and delete data after defined retention periods
Credentials rotationAutomated secrets rotation configuration in the secrets manager, or tickets showing periodic manual rotation
SCAEvidence components and libraries are checked for vulnerabilities, license compliance, and supported versions, such as SCA in the CI/CD pipeline
Secure runtime configurationsAsset management policy plus screenshots of runtime configuration standards for in-scope applications and platforms
Expectations of interested partiesThe ISMS plan section documenting interested parties' expectations