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Updates

Share brief announcements about changes to your security practices. Updates appear on your Trust Center and show visitors that you actively manage security.

What to Announce​

  • New compliance certifications achieved
  • Changes to security policies or practices
  • New security features or capabilities
  • Responses to industry security events
  • Infrastructure updates affecting security

Character Limit​

Updates have a 280-character limit for the description. This encourages concise, focused announcements. For detailed information, link to a blog post or documentation page.

Notifying Subscribers​

When you publish an update, you can choose to email it to your Trust Center subscribers. Updates published without that option still appear on your Trust Center but don't generate an email. See Notifications for how subscriptions and update emails work.

Examples​

New Certification

SOC 2 Type II Certification Achieved: We have completed our annual SOC 2 Type II audit with no exceptions. The report is available in the Documents section.

Policy Update

Updated Data Retention Policy: We have updated our data retention policy with clearer guidelines on data lifecycle management.

Security Enhancement

Multi-Factor Authentication Now Required: All user accounts now require MFA for enhanced account security.

Best Practices​

  • Keep updates concise and focused on a single topic
  • Post promptly when changes occur
  • Use clear, professional language without technical jargon
  • Maintain a regular cadence to demonstrate active security management